Services – IT Manager Rakesh
Thank you for evaluating SAP Business One as your preferred ERP for your organisation.
Customer Relationship Management is Key area of focus in a Service industry. Managing leads for prospective customers and analysis of competition would help to have better consumer insight, service and satisfaction. Post sales service is necessary in keeping service levels at its best. On time automated billing to an end customer and reduction in the end to end service time taken for achieving customer satisfaction is the foundation for a positive report card
Contract management, AMC management, Warranty management, Pro-active alerts to relevant service executives and customers are major requirements of a service industry
Are you maintaining multiple systems and finding it next to impossible to integrate them. If Front end and back end systems are different, it may create havoc.
Maintaining such systems is cumbersome and difficult. This would result in delays and wrath from employees of different departments and overall from the management.
Given that, it’s no surprise that two-thirds of mid-size businesses are running outdated versions of their business software
SAP Business One ERP integrates these systems so that every business function relies on a single database. It can give you the agility to respond to changing business needs rapidly. Upgrades and patches are over the air and applying them is a piece of cake.